Terms & Conditions
40Metres – user agreement
If you are a business, your attention is drawn to Terms 23 and 21.12
1. THESE TERMS
1.1. This User Agreement and our User Privacy Notice set out the terms (the ‘Terms’) on which 40Metres offers you access to and use of our website and services (the ‘Services’).
1.2. These Terms tell you who we are, how we will provide Services to you, what your obligations are, how you and we may change or end the User Agreement, what to do if there is a problem and other important information. If you think that there is any mistake in these terms, please contact us to discuss.
1.3. By accessing or using our Services you enter into a legally binding agreement with us, under which you and we agree to comply with the Terms.
1.4. Please therefore read these Terms carefully before you use or access our Services.
2. Are you a business or a consumer? In some areas you will have different rights under these Terms depending on whether you are a business or consumer. You are a consumer if:
• You are an individual.
• You are buying products wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
2.1. Provisions specific to consumers only are in GREEN and those specific to businesses only are in BLUE.
2.2. If you are a business these Terms constitute the entire agreement between us in relation to the User Agreement. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these Terms and that you shall have no claim for innocent or negligent misrepresentation based on any statement in this User Agreement.
3. INFORMATION ABOUT US AND HOW TO CONTACT US
3.1. Who we are. We are Genre Base Ltd a company registered in England and Wales. Our company registration number is 08225014, our VAT Number is GB290311920 and our registered office is at 55 Houghton Street, Southport, Merseyside PR0 OPG.
3.2. How to contact us. You can contact us by using the contact form located at https://40metres.com/contact or by writing to us at Genre Base Ltd 55 Houghton Street, Southport, Merseyside PR0 OPG.
3.3. How we may contact you. If we have to contact you we will do so via the 40Metres Message Centre within your membership dashboard or by telephone or by writing to you at the email address or your Registered Account Address you provided to us during registration.
3.4. ”Writing” includes emails. When we use the words “writing” or “written” in these Terms, this includes emails.
4. USING 40 Metres
4.1. Our Services are only offered to and may only be used and/or accessed by persons who pass our KYC checks.
4.2. You may not use our Services if you are not able to form legally binding contracts for any reason or are suspended from using our Services.
4.3. If you enter into this User Agreement as a business, you represent that you have the authority to legally bind that business. If you are trading as a business on 40 Metres, you must comply with all applicable laws and relevant consumer legislation including those relating to online/distance trading.
4.4. If you enter into this User Agreement as a consumer, you must comply with any laws which apply to you.
4.5. You agree that we will commence supplying our Services to you as soon as you accept this User Agreement.
4.6. We may cancel unconfirmed accounts or accounts which have been inactive for a period of more than 6 months.
4.7. We may modify and/or discontinue part or all of our Services at any stage but if we do so we will notify you and you may then contact us to end the User Agreement before the changes take effect and you agree to pay any applicable fees for any Services we have provided to you.
5. USER ACCOUNTS
5.1. By completing the registration process on our website, you are applying for a standard 40metres account.
5.2. You may apply for a premium account, if you are a consumer, or a business account if you are a business. Such accounts may offer additional benefits to a standard account and membership fees apply.
5.3. Valid bank account details must be provided in order for bank payments to proceed. The bank account details you provide to us to open an account with us must not be used to open another account with us. It is not permitted for 2 or more 40 Metres accounts to share the same bank account details.
5.4. When opening an account, you must provide us with your full, correct name, address and valid contact details and you must keep these up-to-date. Validation documents may be requested by 40metres at any time during your membership to verify your identification and/or residence. If such documents are requested, you must provide them within a reasonable period of time.
5.5. If you are a business, when registering an account, you must provide us with the full, correct name and contact details of a natural person who can speak and deal with us on behalf of the business and either your registered address if you are an incorporated company or the address from which you conduct business if you are not an incorporated company.
5.6. It is a condition of using our Services that you provide us with a valid UK address which we can use to contact you.
6. LISTING TERMS
6.1. You are responsible for ensuring that any listing you post on our website is legal, not misleading and accurate; furthermore, you are responsible for any content contained in that listing.
6.2. Before you list anything for sale on our website, you must ensure that it complies with all relevant safety and regulatory requirements (including, where relevant, all consumer legislation) and, by listing it for sale on our website, you confirm that it does.
6.3. If you are a business and list an item for sale on our website, you must ensure that you provide any information required by law to buyers, prior to them committing to purchase that item.
6.4. You may only list something for sale on our website which you have the lawful right to sell and, by listing it for sale on our website, you confirm to us and any potential buyers that you do have that right.
6.5. You agree that you will not list anything for sale which is referred to (or is materially similar to) the items set out in the Prohibited Items List.
6.6. We do not guarantee exact listing durations and any listing which you post on our website may not be searchable by category or keyword for up to 48 hours.
6.7. If we, acting reasonably, deem any content and/or listing posted on our website to violate these Terms, we may, without giving you any prior notice, immediately remove, delete, modify or redact it (partially or fully).
6.8. We may use a variety of factors to decide where your listing is placed in any search results, including the title of the listing, the format of the listing, keywords, price and postage charges, seller ratings, whether the listing is (or is reasonable deemed to be) a duplicate listing and compliance with these Terms.
7. PURCHASE TERMS
7.1. You are solely responsible for ensuring that you read and properly understand any item listing and any content/information provided by a seller, before committing to purchase it.
7.2. It is not possible to purchase an interest in land using our website. When you purchase an item listed for sale which constitutes an interest in land, this is not binding but constitutes instead an expression of interest/intention in buying the item.
7.3. Unless otherwise indicated above at Term 7.2, whenever you commit to buying an item, you enter into a legally binding contract with the seller of that item to purchase it and are obliged to send full payment to the seller.
7.4. When an item is listed for sale on our website, only the seller offers it for sale. When you purchase an item listed on our website, you do not enter into any contract for the sale of that item with us and any contract you enter into is solely with the seller. Only the seller makes any warranties or representations in relation to any items listed for sale on our website.
8. OUR FEES
8.1. By using our Services, you agree to pay any fees we may charge for those Services, as set out in our List of Fees and updated from time to time. There are no membership fees for our standard account but if you choose to have a Premium or Business account, you must pay membership fees as set out in our List of Fees.
8.2. From time to time, we may increase or decrease the fees we charge, cease to charge for certain Services or start to charge for certain Services. We shall tell you about those changes by posting them on our website at least 28 days before the changes come into effect. We may also contact you using any of your contact details you have provided to us, including the contact email address you have provided. You may close your account with us within 28 days of us telling you about the changes by posting them on our website.
8.3. If you are a seller, you must pay any applicable fees if you sell or attempt to sell an item using the Services, even if you don’t use the Services to finalise the terms of sale and/or receive payment.
8.4. If you are a seller and provide or request your contact information or the buyer’s contact information, you must pay a fee in return for the introduction to a buyer for the item you are selling using the Services, even if the item does not sell.
9. WE ARE NOT RESPONSIBLE FOR DELAYS OUTSIDE OUR CONTROL.
If supply of the Services is delayed by an event outside of our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Services you have paid for but not received.
10. YOUR CONTENT By posting content on our website, you give us a non-exclusive, royalty-free, sublicensable and worldwide licence to make reasonable us of the content which is (including, without limitation, creating and using derivative works) and you authorise us to exercise any and all copyright, trademark, publicity, database or other intellectual property rights you have in or to the content in any media known now or developed in the future. You also waive your moral rights in the content to the fullest extent permitted by law and promise not to assert such rights or any other intellectual property rights you have in the content against us, our sublicensees or our assignees.
11. OUR CONTENT
11.1. Our content on our website is protected by copyright laws and international treaties.
11.2. You may not copy, modify or distribute our content on our website without our express written consent.
11.3. You may not reproduce, copy, sell, resell or exploit for any purposes any aspect of our website and/or the Services (other than your own content which you post onto our website).
11.4. You may not disassemble or decompile, reverse engineer or otherwise attempt to discover any source code contained in our website and/or used to provide you with the Services.
12. INTELLECTUAL PROPERTY RIGHTS BELONGING TO OTHERS
12.1. You may not post content that infringes the rights of others, for example copyright, design and trademark rights.
12.2. You may not list for sale on our website any item which infringes the lawful rights of others, including fake/counterfeit items.
12.3. Any person who considers that their rights have been infringed by content posted on our website and/or items listed for sale on our website may and should immediately ask that we remove such content/items.
12.4. You agree to compensate us, our employees, agents and subsidiaries in respect of any net losses or costs (including all of our legal fees) which we incur as a result of you using the Services for an illegal/improper purpose, failing to comply with these Terms and/or infringing the rights of others.
13. BEHAVIOUR WHICH IS NOT PERMITTED. When accessing or using the Services, you may not do any of the following:
13.1. Do anything which is illegal and/or unlawful.
13.2. Abuse any other users of our Services and/or our employees or agents.
13.3. Infringe the rights of others, for example, posting content which you do not have the right to post or attempting to sell anything which you do not have the right to sell.
13.4. Attempt to reverse-engineer, decompile, make a copy of and/or hack and/or attempt to introduce any virus or similar program to any part of our website.
13.5. Do anything or allow anything to be done which is likely to have the effect of stopping our Services from functioning normally, including carrying out any denial of service attack and/or doing anything which places or is likely to place an unreasonable load on our Website.
13.6. Bypass any technical measures we may from time to time use to provide the Services.
13.7. Post any item for sale and/or any content in inappropriate categories on our website, whether intentionally, recklessly or negligently.
13.8. Make use of any program or automated means, for example a robot or spider, to access our Services.
13.9. Post anything which might be deemed defamatory (whether or not you consider a defence might exist in relation to what you have said) or which is false or more likely than not to be false.
13.10. Use or attempt to use our Services to advertise the services or business of a competitor of 40Metres.
13.11. Use or attempt to use our Services to distribute viruses or any other programs, technologies or content which is or is likely to be harmful to us and/or our interests or other users of our Services and/or their interests.
13.12. Use or attempt to use our Services to distribute or post spam and/or unwanted communications and/or chain letter and/or anything which might reasonably be deemed to be a pyramid scheme.
13.13. Obtain or attempt to obtain any information about other users of our Services without first obtaining their express consent.
13.14. Use or attempt to use any information and/or personal data obtained about other users of our Services for any purpose whatsoever, other than what is reasonably required for the purpose of concluding and/or negotiating the sale, in respect of which they have given that information and/or personal data, unless they have first given you express consent to do so.
13.15. Attempt any unfair, dishonest or misleading practice.
13.16. Attempt to interfere with the listings of and/content posted by any other users of our Services.
14. IF THERE IS A PROBLEM
14.1. If you have any questions or complaints, please contact us. You can contact us using the form located at https://40metres.com/contact or by writing to us at Genre Base Ltd 55 Houghton Street, Southport, Merseyside PR0 OPG.
14.2. Should you wish to complain about the Services or us, please contact our customer services team, who will try to resolve the complaint with you in the first instance.
14.3. If it is not possible to resolve the complaint and a dispute arises between us, we will give due consideration to any reasonable requests to resolve the dispute without resorting to court proceedings.
15. YOUR RIGHTS IN RESPECT OF DEFECTIVE SERVICES IF YOU ARE A CONSUMER
15.1. If you are a consumer, we are under a legal duty to supply Services that are in conformity with this contract. Nothing in these Terms will affect your legal rights.
15.2. The Consumer Rights Act 2015 says that you can ask us to repeat or fix a Service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it.
16. YOUR RIGHT TO END THIS USER AGREEMENT IF YOU ARE A CONSUMER
16.1. If you are a consumer, you have 14 days from the date that you enter into this User Agreement with us to change your mind and cancel this User Agreement (for any reason) however, you must pay us any fees or charges for any Services we have provided, if applicable, up until the time you tell us that you have changed your mind. Your right as a consumer to change your mind does not apply in respect of any Services, once these have been completed, even if the cancellation period is still running.
16.2. Otherwise, you may cancel this User Agreement at any time; just contact us to let us know. The User Agreement will not end until 3 calendar months after the day on which you contact us and you will have to pay any fees or charges for any Services we have provided (including any introductions we make between seller and buyer using our Services) if applicable.
16.3. If you are a consumer and are ending the User Agreement for a reason set out below the contract will end immediately and we will refund you in full for any Services which have not been provided and you may also be entitled to compensation. The reasons are:
16.3.1. we have told you about an upcoming change to the Services, our fees or these Terms which you do not agree to;
16.3.2. we have told you about an error in the price or description of the Services you have ordered and you do not wish to proceed;
16.3.3. we have suspended or notify you that we are going to suspend supply of the Services for a period of more than 1 month for technical reasons or reasons outside of our control;
16.3.4. you have a legal right to end the User Agreement because of something we have done wrong.
16.4. We will make any refunds due to you as soon as possible and within 14 days of your telling us you have changed your mind.
16.5. If you are exercising a right to cancel this User Agreement, you can do so by:
Using our contact form. Please use the contact form located at https://40metres.com/contact
By Post. Please print off and complete the model cancellation form at the end of these terms and post it to our address or simply write to us at that address clearly stating that you wish to cancel your User Agreement with us.
17. OUR RIGHT TO END THIS USER AGREEMENT OR RESTRICT ACCESS/USE OF THE SERVICES.
If you do not comply with these Terms and/or we reasonably consider that you are not acting according to the spirit of these Terms, we may, without limiting any other remedies we might have, do any and/or all of the following:
17.1. Limit your ability to list and/or prevent you from listing items for sale on our website.
17.2. Limit your ability to purchase and/or prevent you from purchasing items for sale on our website.
17.3. Limit and/or prevent and/or prohibit your access and/or use of our Services.
17.4. Take any legal or technical measures which may be required to restrict or prevent you from using and/or accessing our Services.
17.5. Cancel and/or remove from our website any item you have listed for sale and/or any content you have posted to our website.
17.6. Suspend and/or restrict the visibility of any content or items for sale you have posted on our website.
17.7. Suspend and/or cancel your account.
17.8. Charge you fees for introducing you to potential buyers if you attempt to finalise a sale, without using our Services, with buyers we have introduced you to, even if there is ultimately no sale.
18. PREMIUM ACCOUNTS
18.1. If you are a Consumer and you order a premium account (Premium Account Services), you have a right to change your mind and cancel the order for any reason within 14 days of making it. If you do, we will immediately stop providing you with the Premium Account Services and you must pay us for all Premium Account Services you have received up until the time you tell us that you have changed your mind. If you exercise this right, we will refund you for any Premium Account Services you have paid for but not received.
18.2. If you are a Consumer but you are not able to exercise the right set out at Term 18.1, subject to Term 18.3, you may still cancel the Premium Account Services but you must give us 3 calendar months written notice and you will have to pay us for them up to the time they come to an end. If you exercise this right, we will refund you for any Premium Account Services you have paid for but not received.
18.3. If you are a consumer and are ending the Premium Account Services for a reason set out at Terms 16.3.1 to 16.3.4, the Premium Account Services will come to an end immediately and we will refund you in full for any Premium Account Services which have not been provided and you may also be entitled to compensation.
19.1. When you list an item for sale on our website, you must provide a delivery date and you are solely responsible for ensuring delivery is achieved by that date.
19.2. The delivery date which is provided when an item is listed for sale on our website will be used by us to determine how long a buyer has to raise a dispute using the Resolution Centre.
19.3. If no delivery date is provided when an item is listed for sale on our website:
19.3.1. we may remove/delete the listing from our website
19.3.2. the money paid by the buyer for the item using their TrustePay account will not be released to the seller for a period of 14 days, during which time, the buyer may raise a dispute with the Resolution Centre.
19.4. If you sell an item listed for sale on our website, you must ensure that it is delivered to the purchaser by the delivery date agreed with them.
19.5. 40Metres are not responsible for ensuring delivery, because 40Metres do not supply goods.
20. THE RESOLUTION CENTRE
20.1. We operate a service (the Resolution Centre) which gives sellers and buyers a quick decision on whether payment for goods should be forwarded to sellers or returned to buyers.
20.2. The Resolution Centre is intended to be an early neutral evaluation service. It is not intended to and shall not finally resolve, one way or the other, any dispute which may arise between a buyer and seller.
20.3. Using our Resolution Centre service is optional and, whether you choose to use it or not, it does not affect your legal rights, for example to bring or defend any civil claims.
20.4. Because the Resolution Centre is intended to give a quick decision on whether payment should be forwarded to a seller or returned to a buyer, you only have a very limited time after the delivery date to use the Resolution Centre, if you wish to do so. Please see the Resolution Centre Procedure for details.
20.5. You agree that
20.5.1. any buyer who purchases items which you sell using our Services shall be entitled to raise a dispute with the Resolution Centre
20.5.2. the Resolution Centre Procedure set out below will apply to and used to deal with the dispute and you will comply with it.
Resolution Centre Procedure
a) To use our Resolution Centre service, you must raise a dispute with the seller within 48 hours of the estimated delivery date (as displayed on your account dashboard) using your account dashboard.
b) Once a dispute is raised in relation to a sale/purported sale, we will suspend payment to the seller.
c) The seller must respond to the dispute within 48 hours, either indicating that the dispute is accepted or indicating that it is not accepted.
d) If the seller fails to respond within 48 hours, they will be deemed to accept the dispute.
e) If the dispute is accepted, we will return the money paid to the buyer.
f) If the dispute is not accepted, the seller must provide full reasons, information and evidence in support, either by using their account dashboard to upload documents or emailing them to us.
g) The buyer will have 48 hours to respond, indicating whether the dispute is withdrawn or not withdrawn. If it is not withdrawn, the buyer must provide full reasons, information and evidence in support, either by using their account dashboard to upload documents or emailing them to us.
h) If the buyer fails to respond within 48 hours or the dispute is withdrawn, we will forward payment to the seller.
i) If the dispute is not withdrawn, we will, within a reasonable period of time, make a decision on whether to forward payment to the seller or return it to the buyer. In doing so, we will consider the reasons, information and evidence provided by the seller and buyer, as well as the user history/performance of the buyer and/or seller.
20.6. We do not hold ourselves out as experts in law or evidence. If we are asked to make any decision under the Resolution Centre Procedure, we will exercise the reasonable care and skill of a reasonable businessperson based on facts.
20.7. If you raise a dispute with the Resolution Centre, you must withdraw the dispute as soon as possible if it becomes apparent that there is no longer any dispute.
20.8. You are responsible for providing us with any information/evidence which you consider to be relevant and for its accuracy.
21.1. It is a condition of using our Services that you register a TrustePay account which is a Service provided by us and which is powered by Stripe Payments UK Ltd (Stripe). TrustePay related queries or complaints can be made by email.
21.2. If for any reason you are unable to register with TrustEpay, you may not sell, list for sale or purchase any items on our website and must not attempt to do so.
21.3. You agree that, if you buy any item using our Services, you will pay for it using your TrustEPay account. You also agree that, if you sell any item using our Services, you will accept payment via your TrustEPay account.
21.4. If you sell or attempt to sell or buy or attempt to buy an item using our Services, you agree that the money paid for the item shall be paid to and held by Stripe and released and/or returned to the seller or buyer in accordance with these Terms.
21.5. Once you receive delivery of an item from the seller and you are satisfied with it, you must confirm receipt using your account dashboard. Upon confirming receipt, we will release the money paid for the item to the seller.
21.6. You agree that, if:
21.6.1. you do not confirm receipt of any item you have purchased using our Services; and
21.6.2. you do not open a dispute using the Resolution Centre within 48 hours of the delivery date provided by the seller or within 14 days of buying/attempting to buy an item listed for sale on our website if no delivery date has been provided by the seller.
we shall be entitled to automatically and immediately release the money paid for the item to the seller.
21.7. You are responsible for paying any applicable fees payable to us when they become due for payment.
21.8. If you are a business and we charge you a fee in relation to the sale of an item using our Services, then you agree that we may (but are not obliged to) deduct that fee and any other fees which are payable in relation to other transactions, from the money paid to TrustePay by the Buyer and you agree that any money released to you in respect of the transaction may, if we choose to deduct out fee/s from it, be net of our fee/s.
21.9. If you have a premium or business account, we will invoice you 1 month in advance and payment of each invoice is due upon receipt of the invoice.
21.10. If you are a business customer you must pay all amounts due to us under these Terms without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
21.11. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 8% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
21.12. If you are a business, you must pay to us the total of all costs we incur in seeking to recover any unpaid sums you owe to us, including legal costs (whether or not court proceedings are commenced) and the costs associated with instructing a debt collection agent.
21.13. If you think an invoice is wrong please contact us promptly to let us know. You will not have to pay any interest until the dispute is resolved. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.
22. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU IF YOU ARE A CONSUMER
22.1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer as a foreseeable result of this but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
22.2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation.
22.3. If you are a Consumer we only supply the Services for to you for domestic and private use. If you use the Services for any commercial, business or re-sale purpose, our liability to you will be limited as set out in Term 23.
23. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU IF YOU ARE A BUSINESS
23.1. Nothing in these Terms shall limit or exclude our liability for:
23.1.1. death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
23.1.2. fraud or fraudulent misrepresentation;
23.1.3. any matter in respect of which it would be unlawful for us to exclude or restrict liability.
23.2. Subject to Term 23.1
23.2.1. we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
23.2.2. our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £500.00.
24. HOW WE MAY USE YOUR PERSONAL INFORMATION
25. OTHER IMPORTANT TERMS
25.1. We may transfer our rights and obligations under these Terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 7 days of us telling you about it and we will refund you any payments you have made in advance for Services not provided if applicable.
25.2. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.
25.3. This User Agreement is a contract between you and us. No other person shall have any rights to enforce any of its Terms.
25.4. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
25.5. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you because you have not complied with the Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Services, we can still require you to make the payment at a later date.
25.6. If you are a Consumer, these Terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
25.7. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are a Consumer and are not happy with how we have handled any complaint, the dispute may be submitted for online resolution to the European Commission Online Dispute Resolution platform.
25.8. If you are a business, any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
MODEL CANCELLATION FORM FOR CONSUMER CUSTOMERS
(Complete and return this form only if you wish to withdraw from the contract)
To Genre Base Ltd 55 Houghton Street, Southport, Merseyside PR0 OPG.
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following Service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
[*] Delete as appropriate
© Genre Base Ltd 2012 – 2021.
*These Terms & Conditions were updated on the 12th Of September 2020*